Returns & Exchanges
At eskiin, we want you to love your skincare journey, which is why we offer a 30-day return policy for any products that do not meet your expectations. Simply ensure the items are in their original packaging to qualify for a full refund or exchange.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack the items in their original boxes, ensuring all seals and protective materials are included to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing